Last updated June 30, 2025
This Privacy Notice for Charis Coffee & Creamery ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at jlenhoff@chariscoffee.co.
Personal Information You Disclose to Us
We collect personal information that you voluntarily provide when you interact with our Services — including participation in our Stripe-powered Loyalty Program. This may include:
Information Collected Automatically
We use cookies and similar technologies, including those from Google Analytics 4 (GA4), to collect technical and usage data such as:
We process your personal information to:
We may share information with:
We do not sell your personal information.
Yes. Our website uses cookies for functionality, performance, and analytics — including GA4. GA4 cookies help us track site usage without identifying individual users.
You may opt out of GA4 tracking at:
https://tools.google.com/dlpage/gaoptout
You can control cookie preferences through your browser settings.
We retain:
We use technical and organizational measures, and rely on trusted third-party platforms like Stripe and Google that maintain industry-standard security protections. No system is 100% secure, so we encourage users to access our Services through secure networks.
No. Our services are not directed to individuals under the age of 18. If we discover that we’ve collected data from a minor, we will delete it promptly.
You may:
To exercise any of your rights, contact us at jlenhoff@chariscoffee.co.
We offer a customer Loyalty Program, which is managed through Stripe. When you sign up in-store or via promotional campaigns:
In Short: If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you and how we have processed it, correct inaccuracies, get a copy of, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. More information is provided below.
We CollectThe table below shows the categories of personal information we have collected in the past twelve (12) months. The table includes illustrative examples of each category and does not reflect the personal information we collect from you.
Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name
YES
Name, contact information, education, employment, employment history, and financial information
YES
We may also collect other personal information outside of these categories through instances where you interact with us in person, online, or by phone or mail in the context of:
We will use and retain the collected personal information as needed to provide the Services or for:
We collect and share your personal information through:
We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider.
We may use your personal information for our own business purposes, such as for undertaking internal research for technological development and demonstration. This is not considered to be "selling" of your personal information.
We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding twelve (12) months:
The categories of third parties to whom we disclosed personal information for a business or commercial purpose can be found under "When and with whom do we share your personal information?"
Depending upon the state where you live, you may also have the following rights:
You can opt out from the selling of your personal information, targeted advertising, or profiling by disabling cookies in Cookie Preference Settings.
Under certain US state data protection laws, you can designate an authorized agent to make a request on your behalf. We may deny a request from an authorized agent that does not submit proof that they have been validly authorized to act on your behalf in accordance with applicable laws.Request VerificationUpon receiving your request, we will need to verify your identity to determine you are the same person about whom we have the information in our system. We will only use personal information provided in your request to verify your identity or authority to make the request. However, if we cannot verify your identity from the information already maintained by us, we may request that you provide additional information for the purposes of verifying your identity and for security or fraud-prevention purposes.
If you submit the request through an authorized agent, we may need to collect additional information to verify your identity before processing your request and the agent will need to provide a written and signed permission from you to submit such request on your behalf.AppealsUnder certain US state data protection laws, if we decline to take action regarding your request, you may appeal our decision by emailing us at jlenhoff@chariscoffee.co. We will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If your appeal is denied, you may submit a complaint to your state attorney general.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"
Charis Coffee & Creamery
6096 West Chester Rd.
West Chester, OH 45069
United States
Based on the applicable laws of your country or state of residence in the US, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information. You may also have the right to withdraw your consent to our processing of your personal information. These rights may be limited in some circumstances by applicable law. To request to review, update, or delete your personal information, please fill out and submit a data subject access request.